EXTRA-URBAN TRANSPORT: ACCESSIBILITY
Persons with disabilities: booking service
Telephone booking service is available from Monday to Saturday, from 6:30 to 19:30. You should call the following phone numbers:
- 0110672000, if you are calling from a mobile telephone network (the cost of the call depends on the tariff plan you have subscribed with your provider)
- 800 019 152 if you are calling from a landline (without any charge)
We suggest that you contact our staff at least 48 hours in advance, having the dimensions of your wheelchair ready. In this way, it will be possible to arrange your journey with the most suitable vehicle. We prioritize our costumers’ safety.
This service is also available for people with visual impairments travelling on their own, with their guide dogs or using a white cane. You just have to call us on the numbers indicated above, communicating the route, the bus stop number and the time at which you are going to start your journey, so that the driver of your bus will be informed. A 48-hour notice is not required; anyway, in order to provide you with the best service, we kindly ask you to call us at least 24 hours in advance.
